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Car Finance Mis-Selling Compensation Scheme: What You Need to Know

Car Finance Mis-Selling Compensation Scheme: What You Need to Know

Overview of the Compensation Scheme

Victims of car finance mis-selling may receive less than £950 per deal under a newly proposed compensation scheme by the Financial Conduct Authority (FCA). The first payouts are anticipated next year, following a recent Supreme Court ruling that has significant implications for millions of motorists.

Supreme Court Ruling and Its Implications

On Friday, the Supreme Court determined that hidden commissions from lenders to dealers on car loans are not unlawful. This ruling means that many consumers will be unable to claim compensation. However, the court did leave the door open for claims related to particularly high commissions deemed unfair.

Financial Conduct Authority’s Response

In light of the ruling, the FCA has announced plans to consult on the implementation of a compensation scheme, which could cost between £9 billion and £18 billion. While the total cost remains uncertain, it is expected that millions of consumers could be eligible for compensation.

The FCA has advised that those who have already lodged complaints do not need to take further action. New claimants are encouraged to contact their car loan providers directly, rather than using claims management companies, which may take a significant portion of any compensation awarded.

Eligibility and Historical Context

The FCA’s consultation will begin in October, focusing on who qualifies for compensation and the amount they should receive. Claims may cover agreements dating back to 2007, although the Finance & Leasing Association has expressed concerns about the feasibility of a fair redress scheme given that firms may not retain such historical data.

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The Issue of Discretionary Commission Arrangements

The controversy surrounding car finance mis-selling dates back to 2021 when the FCA banned discretionary commission arrangements (DCAs), which allowed dealers to earn commissions based on the interest rates charged to customers. This practice often resulted in consumers paying excessively high interest rates.

The FCA is now considering compensation for individuals affected by these arrangements prior to the 2021 ban. Approximately 80,000 cases related to this issue were on hold pending the Supreme Court’s decision.

Future Considerations and Market Impact

The FCA has indicated that the compensation scheme will also address cases where commissions were excessively high, even in the absence of a DCA. The amount of compensation will depend on the harm suffered by consumers and the need to maintain access to affordable car loans.

Despite the potential financial implications of the redress scheme, the FCA remains optimistic about the future of the car finance market. FCA chief executive Nikhil Rathi emphasized that consumers should not need to engage claims management companies to file claims, as doing so could diminish their compensation.

Conclusion

The Supreme Court’s ruling and the subsequent FCA compensation scheme highlight the ongoing challenges in the car finance sector. As the consultation process unfolds, it will be crucial for affected consumers to stay informed about their rights and the potential for compensation. The FCA’s commitment to ensuring fairness in the market is a positive step, but the true impact of these developments will only become clear as the scheme is implemented.


In summary, the FCA’s proposed compensation scheme represents a significant development for consumers affected by car finance mis-selling. While the Supreme Court ruling limits some claims, the potential for compensation remains, particularly for those facing unfair commission practices. As the situation evolves, it is essential for consumers to remain vigilant and proactive in seeking their rights.

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